A ringing phone in Oshawa is rarely convenient: it comes during a job, a meeting or a rush. ZahrionTech builds AI calling agents that answer those calls in a natural voice, deal with the routine ones and leave your team a clean summary of the rest.
Dealerships and workshops in Oshawa can book service appointments, answer parts and opening-hours questions and qualify sales enquiries without tying up the front desk.
Plumbers, electricians, HVAC and cleaning companies in Oshawa cannot answer the phone on a job. The agent picks up, asks what is wrong, gives your standard call-out information and books the visit into your schedule.
Clinics and practices in Oshawa lose time to scheduling calls. The agent books, confirms and reschedules appointments, answers opening-hours and location questions, and flags urgent callers to staff immediately instead of handling anything clinical itself.
For automotive, home & field services and healthcare businesses in Oshawa we usually start with sales lead qualification, collection-ready notifications, collecting photos and details by SMS link, after-hours message taking, opening hours, directions and parking questions and fee and insurance questions from your FAQ. The first version covers the call types that cost you the most time, and further ones are added once the agent runs reliably.
Covering Oshawa usually means covering the region: customers call from Toronto, Ottawa, Hamilton, Windsor and Saskatoon as well. A single agent can recognise the location a caller needs and book into the right branch or calendar.
In Canada, outbound telemarketing is regulated by the CRTC’s Unsolicited Telecommunications Rules and the National Do Not Call List, and commercial electronic messages by CASL. Telemarketing calls are limited to set hours, callers must identify themselves and opt-outs must be honoured. Answering inbound calls from your own customers is far less restricted. Personal data is covered by PIPEDA or the applicable provincial privacy law in Ontario. This is general information, not legal advice; have your counsel review any outbound calling programme.
Setup is a project, not a subscription form. We map your common call types, connect the agent to the booking and CRM tools you already use in Oshawa, tune the voice and wording, and review real transcripts with you after launch to improve answers. Scheduling logic follows Eastern Time.
Agents can be configured for more than one language and switch based on what the caller speaks. We test with recordings that reflect your real callers, because accuracy depends on audio quality and vocabulary, and we improve it from transcripts after launch.
No. We build, host and maintain the agent. You get call summaries and transcripts in the tools you already use, and you can ask us to change scripts, opening hours or handover rules whenever your business changes.
It depends on scope: the number of call types, integrations, languages and call volume, plus the telephony and speech usage costs of your provider. We do not quote a flat price without understanding your calls. After a first conversation you receive a scoped proposal.
Usually yes. Depending on your provider you either forward calls to the agent or move the number to a provider that supports it. Your customers keep dialling the number they already know.
Yes. You define when it transfers: on request, for complaints, for certain keywords or outside the agent’s remit. If nobody is available it takes a message and sends it to you straight away.