If your Regina team spends the day answering the same phone questions, an AI calling agent can take that load. ZahrionTech builds voice agents that handle inbound calls and, where you have consent, outbound calls for Regina businesses – connected to your calendar, CRM and phone system.
Public bodies and their contractors in Regina can use a voice agent for out-of-hours information lines, appointment booking and routing callers to the correct department.
Farms, co-ops and food suppliers in Regina are often away from the desk. The agent takes orders and delivery requests, confirms pickup windows and logs everything for later.
Insurance brokers and agencies in Regina handle repeat questions about quotes, policy documents and claims status. The agent collects the first-notice details, books broker callbacks and escalates anything that needs a licensed adviser.
Routing callers to the correct department, appointment booking for services, logging every order for later, market-day and opening-time information, first-notice-of-loss intake and renewal reminders: these are the calls public sector & services teams in Regina tell us eat the most time, so they are the first ones we automate.
Teams in Regina and around it – including Saskatoon, Prince Albert, Moose Jaw, St. John's and Barrie – use the same approach: one agent, one script, one view of all calls. You can add further locations in Saskatchewan later without starting over.
Planning outbound AI calls in Canada? Check the National Do Not Call List, the CRTC’s calling-hour and identification rules and CASL for any text or email follow-up. Inbound call answering is the simpler place to start. Personal data is covered by PIPEDA or the applicable provincial privacy law in Saskatchewan. This is general information, not legal advice; have your counsel review any outbound calling programme.
The agent runs in the cloud, so Regina businesses do not need new hardware. We connect it to your phone number or SIP trunk, your calendar and your CRM, write the call script and knowledge base with you, and test it with real call scenarios before it answers a live call. It works on Central Time (no daylight saving) schedules, including after-hours and holiday coverage.
Agents can be configured for more than one language and switch based on what the caller speaks. We test with recordings that reflect your real callers, because accuracy depends on audio quality and vocabulary, and we improve it from transcripts after launch.
No. We build, host and maintain the agent. You get call summaries and transcripts in the tools you already use, and you can ask us to change scripts, opening hours or handover rules whenever your business changes.
It depends on scope: the number of call types, integrations, languages and call volume, plus the telephony and speech usage costs of your provider. We do not quote a flat price without understanding your calls. After a first conversation you receive a scoped proposal.
Usually yes. Depending on your provider you either forward calls to the agent or move the number to a provider that supports it. Your customers keep dialling the number they already know.
Yes. You define when it transfers: on request, for complaints, for certain keywords or outside the agent’s remit. If nobody is available it takes a message and sends it to you straight away.