Running a business in Laval means juggling the phone with everything else. ZahrionTech designs AI calling agents that take the repetitive calls off your plate – opening hours, bookings, order and status questions – and pass anything unusual to a person.
Clinics and practices in Laval lose time to scheduling calls. The agent books, confirms and reschedules appointments, answers opening-hours and location questions, and flags urgent callers to staff immediately instead of handling anything clinical itself.
Retailers and online shops in Laval get calls about orders, returns and stock. The agent checks order status through your shop system, explains your return policy and hands complaints to a person.
Agents and property managers in Laval lose leads when calls go to voicemail. The agent answers listing enquiries, qualifies buyers or tenants on budget and timing, books viewings in your calendar and logs each lead in your CRM.
In Laval, the calls we most often automate first are appointment reminders and reschedules, routing urgent callers straight to staff, routing complaints to a person, store opening hours and directions, listing enquiries and viewing bookings and qualifying buyers on budget and timing. Rarely used cases stay with your staff until the agent has proven itself on the high-volume ones.
Our work for Laval carries over to the surrounding area, from Montreal, Quebec City, Sherbrooke, Gatineau and Burnaby to the rest of Quebec. You pick the phone numbers and opening hours per location; the agent and its reporting stay in one place.
In Canada, outbound telemarketing is regulated by the CRTC’s Unsolicited Telecommunications Rules and the National Do Not Call List, and commercial electronic messages by CASL. Telemarketing calls are limited to set hours, callers must identify themselves and opt-outs must be honoured. Answering inbound calls from your own customers is far less restricted. Personal data is covered by PIPEDA or the applicable provincial privacy law in Quebec. In Quebec, customers also expect service in French, and Law 25 sets additional privacy duties, so we build bilingual French/English call flows. This is general information, not legal advice; have your counsel review any outbound calling programme.
First we listen to how calls reach your Laval business today. Then we build the conversation flow, connect calendar and CRM, agree when the agent hands over to a person and run test calls with your team. After launch we read transcripts together and tighten the answers. All times follow Eastern Time.
Agents can be configured for more than one language and switch based on what the caller speaks. We test with recordings that reflect your real callers, because accuracy depends on audio quality and vocabulary, and we improve it from transcripts after launch.
No. We build, host and maintain the agent. You get call summaries and transcripts in the tools you already use, and you can ask us to change scripts, opening hours or handover rules whenever your business changes.
It depends on scope: the number of call types, integrations, languages and call volume, plus the telephony and speech usage costs of your provider. We do not quote a flat price without understanding your calls. After a first conversation you receive a scoped proposal.
Usually yes. Depending on your provider you either forward calls to the agent or move the number to a provider that supports it. Your customers keep dialling the number they already know.
Yes. You define when it transfers: on request, for complaints, for certain keywords or outside the agent’s remit. If nobody is available it takes a message and sends it to you straight away.