A ringing phone in Brossard is rarely convenient: it comes during a job, a meeting or a rush. ZahrionTech builds AI calling agents that answer those calls in a natural voice, deal with the routine ones and leave your team a clean summary of the rest.
Clinics and practices in Brossard lose time to scheduling calls. The agent books, confirms and reschedules appointments, answers opening-hours and location questions, and flags urgent callers to staff immediately instead of handling anything clinical itself.
Retailers and online shops in Brossard get calls about orders, returns and stock. The agent checks order status through your shop system, explains your return policy and hands complaints to a person.
Software and IT companies in Brossard use voice agents for first-line support and demo booking. The agent answers product questions from your knowledge base, qualifies inbound leads and creates tickets or meetings automatically.
If we were scoping your Brossard project today, the first call types would likely be opening hours, directions and parking questions, new-patient bookings, order-status look-ups, return and exchange policy questions, first-line support triage and sales enquiry qualification. Everything else can wait until those run smoothly.
Covering Brossard usually means covering the region: customers call from Montreal, Quebec City, Sherbrooke, Sydney and Miramichi as well. A single agent can recognise the location a caller needs and book into the right branch or calendar.
Outbound calling in Canada means the CRTC’s telemarketing rules and the National Do Not Call List, with CASL applying to any follow-up messages. Callers must identify themselves, observe permitted calling hours and honour opt-out requests. Inbound calls from your own customers are much less regulated. Personal data is covered by PIPEDA or the applicable provincial privacy law in Quebec. In Quebec, customers also expect service in French, and Law 25 sets additional privacy duties, so we build bilingual French/English call flows. This is general information, not legal advice; have your counsel review any outbound calling programme.
For Brossard we keep the first project deliberately small: a few call types, one calendar, one CRM. When that works we add languages, locations or outbound reminders. Scheduling follows Eastern Time from day one.
Agents can be configured for more than one language and switch based on what the caller speaks. We test with recordings that reflect your real callers, because accuracy depends on audio quality and vocabulary, and we improve it from transcripts after launch.
No. We build, host and maintain the agent. You get call summaries and transcripts in the tools you already use, and you can ask us to change scripts, opening hours or handover rules whenever your business changes.
It depends on scope: the number of call types, integrations, languages and call volume, plus the telephony and speech usage costs of your provider. We do not quote a flat price without understanding your calls. After a first conversation you receive a scoped proposal.
Usually yes. Depending on your provider you either forward calls to the agent or move the number to a provider that supports it. Your customers keep dialling the number they already know.
Yes. You define when it transfers: on request, for complaints, for certain keywords or outside the agent’s remit. If nobody is available it takes a message and sends it to you straight away.