If your London team spends the day answering the same phone questions, an AI calling agent can take that load. ZahrionTech builds voice agents that handle inbound calls and, where you have consent, outbound calls for London businesses – connected to your calendar, CRM and phone system.
Banks, advisers and accounting firms in London get a lot of routine calls: opening hours, document checklists, appointment requests. The agent answers these, books consultations with the right adviser and routes anything involving account details to a verified human.
Law firms in London cannot afford to miss a first call from a prospective client. The agent collects the matter type and contact details, asks the intake questions you define and books a consultation, while never giving legal advice.
Clinics and practices in London lose time to scheduling calls. The agent books, confirms and reschedules appointments, answers opening-hours and location questions, and flags urgent callers to staff immediately instead of handling anything clinical itself.
For finance & accounting, legal services and healthcare businesses in London we usually start with appointment reminders before tax and review meetings, booking consultations with the right adviser, routing existing clients to the right fee earner, first-contact intake for new matters, new-patient bookings and fee and insurance questions from your FAQ. The first version covers the call types that cost you the most time, and further ones are added once the agent runs reliably.
Teams in London and around it – including Birmingham, Manchester, Leeds, Glasgow and Liverpool – use the same approach: one agent, one script, one view of all calls. You can add further locations in England later without starting over.
In the UK, outbound marketing calls are governed by the Privacy and Electronic Communications Regulations (PECR) and UK GDPR. Numbers registered with the Telephone Preference Service (TPS or CTPS) must be screened out, fully automated marketing calls need prior consent and callers must identify the business. Answering inbound calls from your own customers is much simpler. This is general information, not legal advice; have your counsel review any outbound calling programme.
Setup is a project, not a subscription form. We map your common call types, connect the agent to the booking and CRM tools you already use in London, tune the voice and wording, and review real transcripts with you after launch to improve answers. Scheduling logic follows UK time (GMT/BST).
Agents can be configured for more than one language and switch based on what the caller speaks. We test with recordings that reflect your real callers, because accuracy depends on audio quality and vocabulary, and we improve it from transcripts after launch.
No. We build, host and maintain the agent. You get call summaries and transcripts in the tools you already use, and you can ask us to change scripts, opening hours or handover rules whenever your business changes.
It depends on scope: the number of call types, integrations, languages and call volume, plus the telephony and speech usage costs of your provider. We do not quote a flat price without understanding your calls. After a first conversation you receive a scoped proposal.
Usually yes. Depending on your provider you either forward calls to the agent or move the number to a provider that supports it. Your customers keep dialling the number they already know.
Yes. You define when it transfers: on request, for complaints, for certain keywords or outside the agent’s remit. If nobody is available it takes a message and sends it to you straight away.